saffronCRED:Debt Collection Software | Loan Recovery Software

Automate Processes, Simplify Debt Recovery

saffronCRED automates and optimizes debt collection operations. It is a debt collection software platform that eliminates manual processes in managing accounts and communicating with debtors.

It is a secure and centralized platform for banks and collection agencies which is easily accessible via web or mobile. It can connect to any ERP systems for your financial management and can be fully customized to your business processes and needs.

Key Features

Banks and collection agents can say a final goodbye to money recovery issues and informal contracts; saffronCRED is here to make the debt collection easier. It is a dynamic account and collection management application offering flexible, proven, reliable implementation.

Be it start-ups, large commercial establishments, or financial institutions, any firm can use saffronCRED to drastically reduce delinquencies and improve debt collection.

Agency Management is a key feature of this software.

saffronCRED automates all the functions of debt collection and recovery including:

Setting the priority of accounts to be called.
Distributing and sorting accounts amongst collectors.
Setting authorization levels for each collector.
Merging the debtor information with unlimited collection activity history, promise-to-pay history, history of changes made by collectors, and financial transaction history

Collectors entering results of in-bound and out-bound calls.
Collectors can easily establish payment arrangements with their clients and schedule follow-up reviews.
Debtor accounts are automatically re-queued and re-scheduled as the accounts are worked.
Tracking the productivity and effectiveness of collectors and collection agencies for extended debt collection efforts.

Other Features

Centralized Dashboard

Central view of customer accounts and financial information, including payment trends, creditworthiness, and auto-generated reports, enables easy management of revenue, collections, and NPAs from a single dashboard.

Secure & Compliant

Secure integration of accounts, transaction processes, and cash flow in accordance with the code for collections of dues stipulated by overseeing agencies.

Configurable Processes

Configure the hierarchy process, rules, and prioritize collection by setting parameters according to metrics like outstanding amount, geographical location, payment due date, and creditworthiness.

Better Collaboration

Hassle-free collaboration between financial institutions and collection agencies to automatically distribute and sort delinquent accounts for arrears collection.

Automated Allocation

Create a customized set of rules to automate the account allocation process using Rule Engine that distributes accounts to pre-set levels with auto-approval, and actionable instructions.

Modern & Intuitive

Automate agent/agency onboarding and deboarding process. Auto-recommends account-level actions, and manages correspondence of dunning for payment arrears and maintains a precise statement of accounts.

Benefits

Increased revenue potential by catering to all income departments like credit cards, loans, etc.

Manage accounts and collections on the go using the saffronCRED mobile application.

Streamlined and error-free collections with a centralized tracking system.

Optimized resource use with built-in team performance management.

Reduced collection cost and TAT.

Intuitive features to seamlessly manage accounts and speed up collections.

Works

Onboarding

Onboard users/agencies/FOS
Set product types
Set allocation rules

Integrate

Daily input of accounts

Assignment

Auto-assignment by Rule Engine
Assign manually

Process Collections

Agents login to app
Accounts populate
Pickup cases
Update collected payments
Auto sends receipts

Collection-Failure Fallback

Log details
Reassign
Pullback / Pushback

Automate Processes, Simplify Debt Recovery

Key Features

Other Features

Benefits

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Key Features

Other Features

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